Shannon Smith O'Connell is Operations Director at Claimsline, where she has worked since the company began and oversees how support runs day to day for drivers after an accident. Her role covers compliance, team development and operations, so she sees first-hand the practical questions people have in the days after a collision.
Before Claimsline, Shannon spent nearly seven years at Clickdrive Media Ltd, working as Sales Manager, Operations Manager and Operations Director.
On the Claimsline blog she writes about fault, evidence and the practical next steps after an accident, in plain English.
