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Accessibility Statement

Our commitment

We are committed to ensuring our website is accessible to all users, including those with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.

What we do

Known limitations

We are continuously working to improve the accessibility of our website. If you encounter any barriers, please let us know.

Contact us for assistance

If you have difficulty accessing any part of our website or need information in an alternative format, please contact us:

We will do our best to assist you and provide the information you need in an accessible way.

Alternative ways to make a claim

If you have difficulty using our online form, you can make a claim by calling us on 0333 006 8282. Our team will guide you through the process over the phone.

Claim Types

Claim Types