Had an accident? Call Claimsline first.
Save £537 on average when you call Claimsline following a road traffic accident*.
What we offer: We Keep Your No claims bonus Safe, save you from paying insurance excess, assist with vehicle recovery, repairs and replacement vehicles with £150 of free fuel card.
As featured in:
Rated Excellent on Trustpilot.
Look at that! That’s a lot of happy customers
Hear from some of the 18,000 savvy motorist we’ve already helped
How it works in 60 seconds
Quick facts
£8 Million
Total amount we’ve saved drivers from not paying their insurer and excess.
18,000
Amount of savvy customers that have chosen Claimsline to handle their claim.
£537*
Amount we save a client on average following a non fault accident
Our road accident claims service
Our road accident claims service
We’ll arrange accident recovery if your vehicle isn’t driveable.
We’ll provide a replacement car similar to your own no matter the car.
Your dedicated claims handler will be by your side guiding you through the process.
We won’t charge you an excess if you’re not at fault for an accident. saving £537* on average.
We’ll provide personal injury support for you and your passengers.
We’ll put £150 towards your excess if you're at fault.
We’ll give you a £150 free fuel card to help towards fuel cost.
We’ll make sure you receive fair market value if your vehicle is written off.
We'll handle your accident claim without involving your insurance company, so your no claims bonus won't be affected.
Claimsline vs insurance companies
Claimsline vs
insurance companies
What’s the catch?
Sounds to good to be true
We manage the whole claims process from first reporting the accident through to settlement of your claim.
The costs incurred for providing these services are paid for by the at fault insurance company as it is their legal obligation to do so directly to us, ensuring that there are never any costs incurred by you as a Claimsline client.
How does it work with my insuer?
You have the choice to decide who manages your claim after an accident, whether it's your insurer's claim service or an independent one such as Claimsline.
We'll support you with your insurance claim, representing you at no extra charge, regardless of your insurance provider or who caused the accident.
Who are claimsline?
We're on a mission to change the way people think about making an insurance claim. Claimsline.com offers UK motorists a 24/7 free alternative, saving on excess and preserving no-claims bonuses.
With a 4.9/5 Trustpilot rating, we've saved clients £8 million since 2019, emphasising fairness and convenience.
Here’s our most common FAQs.
When you use Claimsline we manage the whole claims process from first reporting the accident through to settlement of your claim.
We only use our trusted partners to provide the services that you require such as providing you recovery after an accident or providing you a like for like replacement vehicle.
The costs incurred for providing these services are paid for by the at fault insurance company as it is their legal obligation to do so directly to us, ensuring that there are never any costs incurred by you as a Claimsline client.
No, there are no hidden costs. When we handle your claim, it's all covered as part of your membership.
If the accident wasn't your fault, we handle everything and recover all costs from the other party's insurer.
Similarly, there's no additional cost even if the accident was your fault; we can help by contributing £150 towards your excess.
Your sole responsibility would be any uninsured costs, such as the remaining policy excess amount (if any).
If you are found to be making a fraudulent claim, for example, a staged accident, you would be liable for hire car charges. We believe in complete transparency, so you're always aware of the financial aspects throughout the process.
No, it will have no effect on your insurance.
It’s up to you who you choose to deal with your claim.
Any resulting increase to your car insurance premium will be no more than if your own insurer handled your claim.
The benefit with claiming through our free policy is that if you're not at fault for an accident, you won't pay an excess, and it won't affect your no-claims bonus.
Even if you are at fault, we can help by contributing £150 towards your excess.
No, once you have reported the claim to us, you should then notify your insurer.
We won't directly inform your insurer.
After reporting the claim to us, it's important for you to notify your insurer for their records.
This ensures that all parties involved are aware and allows your insurance company to have accurate and up-to-date information.
Claimsline is a claims management company, not an insurance company.
Yes! We're not an insurance company.
We're an accident assistance service.
Claimsline works alongside your car insurance policy.
It's important to note that while Claimsline is here to help you navigate the claims process and save money, it doesn't replace your car insurance.
Your car insurance policy is essential for meeting legal requirements and ensuring that you're financially protected.
Claimsline is designed to be an independent service that’s on your side, helping you throughout the claims process.
If the accident is your fault, we simply manage the repair.
You'll need to notify your insurer that you're reporting a claim and get a claim reference number to give to the Claimsline accident repairer so they can go ahead with your repair.
Our approved repairer will estimate the damage and get repair authorization from your insurer.
When you come to collect your vehicle, the repairer deducts £150 from your excess cost; the only cost to you is your remaining policy excess (if any).
No, it’s up to you who you choose to deal with your claim.
Insurance companies outsource accidents to other companies anyway, so you might as well cut out the middleman.
Once you have reported the claim to us, you should then notify your insurer.
We won't directly inform your insurer.
After reporting the claim to us, it's important for you to notify your insurer for their records.
This ensures that all parties involved are aware and allows your insurance company to have accurate and up-to-date information.
When you use Claimsline, we manage the whole claims process from first reporting the accident through to the settlement of your claim.
We only use our trusted partners to provide the services that you require, such as providing you recovery after an accident or providing you a like-for-like replacement vehicle.
The costs incurred for providing these services are paid for by the at-fault insurance company, as it is their legal obligation to do so directly to us, ensuring that there are never any costs incurred by you as a Claimsline client.
As a Claimsline client, our partners will negotiate on your behalf with the at-fault insurance company.
They use numerous valuation tools to ensure that in the unfortunate scenario that if your vehicle is deemed a total loss, you receive a fair market value.
Once a pre-accident value figure is agreed, these funds will be transferred to you directly, irrelevant of any outstanding finance.
It is then your obligation to clear any existing finance on the vehicle.
As a Claimsline client, you will be entitled to remain using the replacement vehicle for seven days after receiving cleared funds, giving you time to purchase a new vehicle.
If the accident is your fault, we simply manage the repair.
You'll need to notify your insurer that you're reporting a claim and get a claim reference number to give to the Claimsline accident repairer, so they can proceed with your repair.
Our approved repairer will estimate the damage and obtain repair authorization from your insurer.
When you come to collect your vehicle, the repairer will deduct £150 from your excess cost.
The only cost to you will be your remaining policy excess (if any).
Check our FAQ
Claimsline.com is a trading style of Claimsline Group Ltd, registered in England and Wales, Company registration number 09071409. Registered Office: C/O Burton Varley Ltd, Suite 3, 2nd Floor, Didsbury House, 748 - 754 Wilmslow Road, Manchester, United Kingdom, M20 2DW. VAT registration number 199616255. Registered with the Information Commissioner's Office; registration number ZA059156. Where the service is offered at No win no Fee this means that a customer will typically pay 42% Inclusive of VAT of any amount recovered by a panel solicitor although this will be subject to your individual circumstances and the actual fee may be less than this but it will never be more. A cancellation fee may be charged by a third party/panel solicitor if you cancel outside the cooling off period. You do not need to use a claims management company to make a Personal Injury claim; you can do this yourself for free using the Claims Injury Portal if your claim falls under its remit. We may receive a fee for introducing you to a third party/panel solicitor, this does not affect any compensation you may receive. You can find our terms of use, privacy policy and our cookie policy here. Claimsline Group Ltd is a claims management company. Any solicitor or car hire company we recommend you to is an independent professional from whom you will receive impartial and confidential advice. You are free to choose another solicitor. *We saved on average clients £537* Over the past 12 months, from 2nd May 2022 to 2nd May 2023, we provided a replacement vehicle to 4,092 clients, and we are pleased to report that none of them had to pay any excess. Our clients have saved an average of £537, which is based on the average excess amount that our clients would have had to pay during that period. **We'll pay £150 towards your excess fee if you're responsible for an accident. How do we do this? When you come to collect your car after repairs are completed, we'll provide credit against your excess payment of £150. In order for us to credit £150 you must be using one of our approved BS 10125 repairers. ***Where we reference "Our membership has already saved customers an incredible £8 million and counting!" Since we began we have helped 16,709 clients who we have provided a replacement vehicle to as of 2nd May 2023, over the past twelve months the average excess saved was £537.Claimsline Group Ltd is regulated by the Financial Conduct Authority in respect of regulated claims management activities. Our FRN Number is 831196. As published in The Times on 24/09/23, The Daily Mail 08/10/23, The Guardian 09/09/23. Copyright © Claimsline Group Ltd