Our Credit Hire Services will provide you with a like-for-like replacement vehicle following an accident that was not your fault. Sometimes, the repair or replacement costs might be a bit too much to handle on your own. But, we’ve got you covered: a credit hire company can sort you out with a hire car at zero cost.
Instead of contacting your insurance directly , make the top choice from the start, stop worrying about any excess and keep your no-claims bonus safe. By choosing your insurer, you’ll be stuck with a basic courtesy car, waiting on insurance-approved repairs, and dealing with the slow lane in call centres.
No excess to pay if you’re not at fault, saving on average £537* | |
We’ll make sure you keep your no-claims bonus safe | |
No effect on your policy | |
Same day like-for-like replacement vehicle | |
Approved repairers using the latest technology and vehicle manufacturer | |
Dedicated claims handler |
You’ll be charged compulsory & voluntary excess upfront | |
Lose your no claims bonus unless you pay extra to protect it | |
Increased Premiums | |
Standard courtesy car | |
Use of second-hand parts in vehicle repairs | |
Long waiting times |
With Credit Hire, costs are covered by the at-fault driver's insurance company.
Going the Credit Hire route means you can save your no-claims bonus
Life doesn't have to come to a standstill. You get a temporary like-for-like replacement vehicle, ensuring minimal disruption to your daily life.
You’ll get someone who's got your back every step of the way, providing valuable advice and guidance. Your claims handler will keep a close eye on the accident repair journey.
Access to a manufacturer-approved repair garage is crucial after a road accident. We’ve got approved repairers using the latest technology and vehicle manufacturers' genuine first-hand parts. Once your vehicle completes the repair process, it will be returned to you.
During the repair period, you'll have access to a replacement vehicle, a seemingly small detail that can significantly ease the aftermath of an accident.
A Credit Hire company steps in to help cover the cost of the hire from the party responsible for the accident.
Once you get in touch, we’ll just need some basic info about the accident - when and where it happened and any injuries you or your passengers might’ve had. Our dedicated claims handler will manage your claim and determine if you qualify for our credit hire services.
If you’re approved, we’ll chat with both parties and offer one of their vehicles to you to use while your own car is being repaired. And here’s the best part: you won’t have to stress about any expenses throughout the whole process!
To start a credit hire claim, you’ll need to get in touch with a credit hire company like Claimsline. We’ll sort you out with a replacement vehicle. We’ll invoice the other driver’s insurance company for the cost of hiring the vehicle, claiming these costs back.
On the flip side, your own insurance might not cover all your expenses after a car accident, or they could cap the amount they’re willing to pay. This is why Credit Hire claims are more effective and beneficial to recover your financial losses.
If you’re thinking about making a Credit Hire claim it’s important to work with an experienced team. We’ll be able to guide you through the whole process, from start to finish.
If you decide to go through your insurer, it’s common for courtesy cars to be delayed after the accident. We’ll make sure your replacement vehicle is right there with you on the same working day you reach out to us. Insurer courtesy cars aren’t guaranteed for the full duration of your own vehicle being off the road.
Our Credit Hire Service will give you a comparable vehicle while your car is away. Also, we’ll take care of all the costs and losses, reclaiming them from the at-fault driver’s insurance.
Claimsline ensures a same-day replacement vehicle, covers all costs and losses, and guides you through the process. Unlike insurers, we’ll guarantee a like-for-like credit hire vehicle from the beginning, minimising delays and ensuring a comparable vehicle while your car is being repaired.
Honestly, there isn’t one. We manage your whole claim for you — from the second you report it to the minute you're paid out. And, best of all, it won’t cost you a penny. The financial and legal obligation all rests on the at-fault insurance company and we’ll deal with them directly, on your behalf.
Dealing with your insurer can be a car crash in itself. And that’s if you manage to get through to them. We avoid any third wheeling, dealing with everything on your behalf. Not just saving you the stress and time, but protecting you from that god-awful elevator music they’d have you listening to.
Believing in complete transparency, we make sure you’re never hit by any hidden costs — or any nasty surprises along the way.
Your claim is covered through your membership and, if the accident wasn't your fault, we recover all costs from the other party's insurer.
We also don’t charge you extra if you are at fault. Quite the opposite. We’ll put £150 towards your excess, so you’re only responsible for any uninsured costs, such as the remaining policy excess amount.
The only time we would charge you is if we find out you’re making a fraudulent claim — for example, a staged accident. In this situation, you’d be liable for all hire car charges.
Not one bit.
If you claim through us and it’s not your fault, you won't pay a penny of excess and we’ll protect your no-claims. Even if you are at fault, we’ll put £150 towards your excess.
The only thing that could potentially change is your insurance premium, but even that wouldn’t increase as much as if your insurer handled the claim.