Accident Management Services

You could save up to £537 on average when you call us and keep your no-claims bonus safe before you call your insurer.

Your Claims Management Alternative

Experienced a non-fault motor accident? We’re Claimsline, your claims management alternative to your insurance. Our hassle-free claims process is stress-free. We’ll make sure your claim is handled quickly and efficiently by one of our advisors, taking care of everything: from providing legal advice to arranging repairs and liaising with your insurance company.

Our accident management services will save you time and money, leaving you to focus on what matters most: your well-being.

Our Accident Management Services

You don’t have to call your insurer following an accident. You can count on us to handle every aspect of your accident claim, whether at fault or not. From arranging a replacement vehicle to managing vehicle repairs, we offer a free-of-charge 24/7 alternative to traditional claim processes.

After a road accident, contact us first, even before your insurer and a dedicated claims handler will assist you, ensuring a wait time of no more than 3 minutes. We’ll take care of everything, so you focus on your well-being. Because it's not just about handling an accident; it's about taking the steps to make sure you get the result you deserve. And all of this comes at no cost to you.

What’s Included in the Accident Management Service?

Our team of claims handlers operates 24/7 365 days a year to ensure a seamless claims process.

Road Accident Recovery

We’ll quickly get your vehicle back on track after the accident, making sure both your vehicle and you stay safe.

Vehicle Accident Repair

If your vehicle isn’t drivable, we arrange its recovery. All our technicians are BS101 registered.

Comparable Vehicle Replacement

If Not At Fault we provide a same-day like-for-like replacement vehicle and a free £150 fuel card to help towards costs.

Motorcycle Accident Management Services

If you have been involved in a motorcycle accident that wasn’t your fault, Claimsline will help you get back on the road.


Cycling accidents often lead to serious injury. We’ll work to repair or replace your bicycle and recover your losses for anything you’ve lost out on as a result of the accident.

The UK’s Fastest Growing Accident Management Company

Discover why choosing accident management services following a non-fault accident is the best choice. The costs incurred for providing these services are paid for by the at-fault insurance company as it is their legal obligation to do so directly to us, ensuring that there are never any costs incurred by you as a Claimsline client.

Avoid Paying Your Insurance Excess

Costs are paid by the at-fault insurance company, incurring no charges to you. If you're not at fault, we shield you from excess charges, with an average saving of £537.

Your No Claims Bonus Won’t Be Affected

Unless you pay extra to protect it. Otherwise, it’s adios!

Manufacturer-Approved Parts and Paint

We’ll organise repairs with one of our trusted technicians, all our technicians are BS101 registered manufacturer-approved body shops using first-hand parts to restore your vehicle.

Expert and Human Claim Management

Our claim handlers will review your claim, assess the damage, and coordinate with insurance companies, repair centres and other relevant parties. Whether at fault or not, we tailor our service to suit your situation.

Rated Excellent on TrustPilot

We’re proud to share that we’ve achieved an “Excellent” rating on TrustPilot with reviews from people like you who we’ve helped since 2019.

Personal Injury Support

In case of personal injuries, we’ll guide you through the necessary support process.

Sign Up Now

Complete our quick and easy form, and once you’ve provided your information, you’ll receive your policy documents via email.

Useful resources

  • Claim Management Company of the Year

    Personal Injury Awards, Finalist 2023
  • Claims Team of the Year

    Broker Innovation Awards, Finalist 2023
  • Overall Scale up Business of the Year

    Scale Up Awards, Finalist 2022

© Copyright 2024 Claimsline Group Ltd. All Rights Reserved. is a trading style of Claimsline Group Ltd, registered in England and Wales, Company registration number 09071409. Registered Office: C/O Burton Varley Ltd, Suite 3, 2nd Floor, Didsbury House, 748 - 754 Wilmslow Road, Manchester, United Kingdom, M20 2DW. VAT registration number 199616255. Registered with the Information Commissioner's Office; registration number ZA059156. Where the service is offered at No win no Fee this means that a customer will typically pay 42% Inclusive of VAT of any amount recovered by a panel solicitor although this will be subject to your individual circumstances and the actual fee may be less than this but it will never be more. A cancellation fee may be charged by a third party/panel solicitor if you cancel outside the cooling off period. You do not need to use a claims management company to make a Personal Injury claim; you can do this yourself for free using the Claims Injury Portal if your claim falls under its remit. We may receive a fee for introducing you to a third party/panel solicitor, this does not affect any compensation you may receive. You can find our terms of use, privacy policy and our cookie policy here. Claimsline Group Ltd is a claims management company. Any solicitor or car hire company we recommend you to is an independent professional from whom you will receive impartial and confidential advice. You are free to choose another solicitor. *We saved on average clients £537* Over the past 12 months, from 2nd May 2022 to 2nd May 2023, we provided a replacement vehicle to 4,092 clients, and we are pleased to report that none of them had to pay any excess. Our clients have saved an average of £537, which is based on the average excess amount that our clients would have had to pay during that period. **We'll pay £150 towards your excess fee if you're responsible for an accident. How do we do this? When you come to collect your car after repairs are completed, we'll provide credit against your excess payment of £150. In order for us to credit £150 you must be using one of our approved BS 10125 repairers. ***Where we reference "Our membership has already saved customers an incredible £8 million and counting!" Since we began we have helped 16,709 clients who we have provided a replacement vehicle to as of 2nd May 2023, over the past twelve months the average excess saved was £537.Claimsline Group Ltd is regulated by the Financial Conduct Authority in respect of regulated claims management activities. Our FRN Number is 831196. As published in The Times on 24/09/23, The Daily Mail 08/10/23, The Guardian 09/09/23.