Motorcycle accident management

Being involved in a motorcycle accident can be an overwhelming experience, but accident management shouldn’t be. With Claimsline, we make post-accident management as stress free as possible.
Our motorcycle accident management service is designed to provide you with peace of mind and a hassle-free path to getting back on the road. Unlike traditional insurance claims that can be slow and impersonal, our approach is swift, personal, and focused entirely on your needs and well-being.

Why choose Claimsline for your motorcycle accident needs?

Choosing Claimsline means prioritising ease, speed, and value in the wake of a motorcycle accident. Here’s why we’re the go-to choice:

Zero excess

If you’re not at fault, you pay nothing. Say goodbye to average excess costs of £537

Instant like-for-like bike replacement

We ensure you’re back on the road the same day with a motorcycle that matches yours.

Free £150 fuel card

Enjoy a complimentary fuel card with every replacement vehicle, making your recovery smoother.

No-claims bonus protected

Keep your insurance record clean, even after an accident, without extra costs.

Top-quality repairs

Only genuine parts for your bike, guaranteed, contrasting insurers’ trend towards second-hand parts.

How it works - our hassle free process

Getting your motorcycle back on the road after an accident is easy with Claimsline, thanks to our straightforward, step-by-step process:
1

Immediate Contact

Safety first, then call us. After any necessary emergency services are contacted, reach out to Claimsline. Our team is on standby 24/7, ready to provide immediate support and begin the recovery process.

2

Safety and Recovery

Rapid recovery for you and your bike. We quickly arrange the safe recovery of both you and your motorcycle from the accident site, prioritising your well-being and the security of your motorcycle.

3

Handling Insurance Liaison

We take on the task of liaising with your insurance provider. Instead of navigating the insurance claims process yourself, our team acts on your behalf. We communicate directly with your insurer, handling all the necessary paperwork and discussions to ensure your claim is processed efficiently and effectively.

4

Assessment and Repair Coordination

Your motorcycle undergoes a professional assessment, followed by expertly coordinated repairs. We organise a comprehensive evaluation to determine the damage extent and oversee all repair work.

5

Continuous Support and Communication

Throughout the entire process, we keep you updated, ensuring decisions are made with your input and that you're fully aware of the progress being made on your motorcycle's recovery and repair.

6

Getting you back on the Road

Once repairs are completed, we ensure you're back on the road as quickly and smoothly as possible. This includes arranging the return of your motorcycle and, if you were not at fault, ensuring you've had access to a like-for-like vehicle replacement during the repair period.

What’s included in our motorcycle accident management service?

Discover why Claimsline stands out as the UK’s top choice for motorcycle accident management, offering a suite of services designed to address every aspect of your road accident. Our dedicated team of claims handlers is available 24/7, 365 days a year, ensuring your claims process is smooth and stress-free.

Expert road accident recovery for motorcycles

In the event of an accident, our priority is your safety and the security of your motorcycle. We act swiftly to recover your vehicle, ensuring both are handled with the utmost care.

Tailored motorcycle replacement service

For riders not at fault, we guarantee a same-day like-for-like motorcycle replacement, ensuring you're not left without your preferred mode of transportation. Plus, enjoy a complimentary £150 fuel card to assist with your travel costs during this interim period.

Specialised motorcycle accident repair

Our network of technicians are BS10125 registered, signifying the highest standards in vehicle repair. We commit to using only genuine parts, ensuring your motorcycle returns to you in top condition, maintaining the integrity and performance you expect.

You’re not the first, and you definitely won’t be the last. Join 18,000 happy motorists we’ve already rescued.

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We’ll get you repaired in no time, even if you’re at fault 

If an accident is your fault, we’ll be on hand to help with any repairs. And it couldn’t be simpler to get started.

1
Tell your insurer you’re making a claim. They’ll provide a claim reference number you can pass on to our motorcycle accident management team.
2
Our approved repairer will estimate the damage on your motorbike and get the thumbs up from your insurer.
3
When you come to collect your motorcycle after repairs, we’ll take £150 off your excess. You’ll just need to cover the rest.

Starting motorcycle accident management

Accidents are stressful, but recovering from them shouldn't be. With Claimsline's motorcycle accident management service, you're not just repairing a motorcycle; you're restoring your peace of mind and getting back to your life without missing a beat. Become a Claimsline member today

You’ve got questions.

We’ve got answers.

View full FAQs

Honestly, there isn’t one. We manage your whole claim for you — from the second you report it to the minute you're paid out. And, best of all, it won’t cost you a penny. The financial and legal obligation all rests on the at-fault insurance company and we’ll deal with them directly, on your behalf.

Dealing with your insurer can be a car crash in itself. And that’s if you manage to get through to them. We avoid any third wheeling, dealing with everything on your behalf. Not just saving you the stress and time, but protecting you from that god-awful elevator music they’d have you listening to.

Believing in complete transparency, we make sure you’re never hit by any hidden costs — or any nasty surprises along the way.

Your claim is covered through your membership and, if the accident wasn't your fault, we recover all costs from the other party's insurer.

We also don’t charge you extra if you are at fault. Quite the opposite. We’ll put £150 towards your excess, so you’re only responsible for any uninsured costs, such as the remaining policy excess amount.

The only time we would charge you is if we find out you’re making a fraudulent claim — for example, a staged accident. In this situation, you’d be liable for all hire car charges.

Not one bit.

If you claim through us and it’s not your fault, you won't pay a penny of excess and we’ll protect your no-claims. Even if you are at fault, we’ll put £150 towards your excess.

The only thing that could potentially change is your insurance premium, but even that wouldn’t increase as much as if your insurer handled the claim.

  • Claim Management Company of the Year

    Personal Injury Awards, Finalist 2023
  • Claims Team of the Year

    Broker Innovation Awards, Finalist 2023
  • Overall Scale up Business of the Year

    Scale Up Awards, Finalist 2022

© Copyright 2024 Claimsline Group Ltd. All Rights Reserved.

Claimsline.com is a trading style of Claimsline Group Ltd, registered in England and Wales, Company registration number 09071409. Registered Office: C/O Burton Varley Ltd, Suite 3, 2nd Floor, Didsbury House, 748 - 754 Wilmslow Road, Manchester, United Kingdom, M20 2DW. VAT registration number 199616255. Registered with the Information Commissioner's Office; registration number ZA059156. Where the service is offered at No win no Fee this means that a customer will typically pay 42% Inclusive of VAT of any amount recovered by a panel solicitor although this will be subject to your individual circumstances and the actual fee may be less than this but it will never be more. A cancellation fee may be charged by a third party/panel solicitor if you cancel outside the cooling off period. You do not need to use a claims management company to make a Personal Injury claim; you can do this yourself for free using the Claims Injury Portal if your claim falls under its remit. We may receive a fee for introducing you to a third party/panel solicitor, this does not affect any compensation you may receive. You can find our terms of use, privacy policy and our cookie policy here. Claimsline Group Ltd is a claims management company. Any solicitor or car hire company we recommend you to is an independent professional from whom you will receive impartial and confidential advice. You are free to choose another solicitor. *We saved on average clients £537* Over the past 12 months, from 2nd May 2022 to 2nd May 2023, we provided a replacement vehicle to 4,092 clients, and we are pleased to report that none of them had to pay any excess. Our clients have saved an average of £537, which is based on the average excess amount that our clients would have had to pay during that period. **We'll pay £150 towards your excess fee if you're responsible for an accident. How do we do this? When you come to collect your car after repairs are completed, we'll provide credit against your excess payment of £150. In order for us to credit £150 you must be using one of our approved BS 10125 repairers. ***Where we reference "Our membership has already saved customers an incredible £8 million and counting!" Since we began we have helped 16,709 clients who we have provided a replacement vehicle to as of 2nd May 2023, over the past twelve months the average excess saved was £537.Claimsline Group Ltd is regulated by the Financial Conduct Authority in respect of regulated claims management activities. Our FRN Number is 831196. As published in The Times on 24/09/23, The Daily Mail 08/10/23, The Guardian 09/09/23.