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Claimsline operates an independent alternative claims process for Caulfield insurance clients involved in an accident.

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Quick and easy alternative claims service by Claimsline for Caulfield insurance customers. Contact Claimslines UK-based advisors for immediate assistance.

Why choose claimsline

In total we’ve saved we’ve saved our customers on average £537* in excess payments they would have had to pay.

Even if you are at fault for an accident we could still save you £150.

Other things we can help with
Same day like for like replacement vehicle. Manufacturers Approved repairs. Keeping Your No claims bonus Safe.

Who are we?

We specialise in providing an alternative claims process for policyholders of Caulfield insurance. Our expert team is here to assist you in navigating the efficiently and effectively.


We are not affiliated with Caulfield insurance. Claimsline operates independently to offer claims support services to Caulfield insurance policyholders.

Want to know more?

Honestly, there isn’t one. We manage your whole claim for you — from the second you report it to the minute you're paid out. And, best of all, it won’t cost you a penny. The financial and legal obligation all rests on the at-fault insurance company and we’ll deal with them directly, on your behalf.

Claimsline is an accident management company that offers an alternative to traditional insurance claims processes, aiming to simplify and expedite the handling of car accident claims. Our service is designed to save clients both time and money.

No, we are not affiliated with Caulfield insurance. We operate independently to provide support to policyholders.

If you’re not responsible for the accident and your insurance company doesn’t cover any of the costs, your no-claims can’t be touched. Without a claim, how could it be?

  • Claim Management Company of the Year

    Personal Injury Awards, Finalist 2023
  • Claims Team of the Year

    Broker Innovation Awards, Finalist 2023
  • Overall Scale up Business of the Year

    Scale Up Awards, Finalist 2022

© Copyright 2024 Claimsline Group Ltd. All Rights Reserved. is a trading style of Claimsline Group Ltd, registered in England and Wales, Company registration number 09071409. Registered Office: C/O Burton Varley Ltd, Suite 3, 2nd Floor, Didsbury House, 748 - 754 Wilmslow Road, Manchester, United Kingdom, M20 2DW. VAT registration number 199616255. Registered with the Information Commissioner's Office; registration number ZA059156.

Where the service is offered at No win no Fee this means that a customer will typically pay 42% Inclusive of VAT of any amount recovered by a panel solicitor although this will be subject to your individual circumstances and the actual fee may be less than this but it will never be more.

A cancellation fee may be charged by a third party/panel solicitor if you cancel outside the cooling off period. You do not need to use a claims management company to make a Personal Injury claim; you can do this yourself for free using the Claims Injury Portal if your claim falls under its remit.

We may receive a fee for introducing you to a third party/panel solicitor, this does not affect any compensation you may receive. You can find our terms of use, privacy policy and our cookie policy here. Claimsline Group Ltd is a claims management company. Any solicitor or car hire company we recommend you to is an independent professional from whom you will receive impartial and confidential advice. You are free to choose another solicitor.

*We saved on average clients £537* Over the past 12 months, from 2nd May 2022 to 2nd May 2023, we provided a replacement vehicle to 4,092 clients, and we are pleased to report that none of them had to pay any excess. Our clients have saved an average of £537, which is based on the average excess amount that our clients would have had to pay during that period.

**We'll pay £150 towards your excess fee if you're responsible for an accident. How do we do this? When you come to collect your car after repairs are completed, we'll provide credit against your excess payment of £150. In order for us to credit £150 you must be using one of our approved BS 10125 repairers.

Claimsline Group Ltd is regulated by the Financial Conduct Authority in respect of regulated claims management activities. Our FRN Number is 831196. As published in The Times on 24/09/23, The Daily Mail 08/10/23, The Guardian 09/09/23.

Claimsline Group is not a car insurance company. The difference between Claimsline and your car insurance company is that we're a claims management company, not a car insurance provider. We specialize in non-fault car accident claims and only deal with car accident claims.

Important Information:
Claimsline Group is not a car insurance company. The difference between Claimsline and your car insurance company is that we're an accident management company, not a car insurance provider. We specialise in non-fault car accident claims and only deal with car accident claims.

We are not affiliated with Caulfield insurance in any way. If you have general enquiries, please contact Caulfield insurance directly. However, if you still wish to call us, we can transfer you through to Caulfield insurance free of charge.