Make a bicycle claim

Let’s get you back in the saddle

No win, no fee. Injury support. Oh, and a free bike-for-bike replacement.

Two wheels are better than none

Two wheels are better than none

Look after yourself

Our independent panel of personal injury solicitors will get you the support you need.

Stay up to date

Available around the clock, our team can help you start a claim or track the progress of an open one.

Get back out there

We’ve partnered with Trek to offer all Greater Manchester clients a free 28-day bike-for-bike replacement.

Proud to partner with


No backpedaling

When you go over your handlebars, you’re lucky if it’s only your pride that gets bruised. So if you do, we work in tandem with you to make sure you’re looked after as well as you can be — and have the support you need to feel confident on two wheels again.

Cycle injury rehabilitation

Cycle injury rehabilitation

Covering the cost of your bike

Covering the cost of your bike

Expert panel of cycling solicitors

Expert panel of cycling solicitors

Covering the cost of your kit

No-win, no-fee injury claims

10% discount on a new bike

The wheels came off. Let's put them back on. Get a handle on your claim.

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Meet over 18,000 happy drivers

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You’ve got questions.

We’ve got answers.

View full FAQs

Honestly, there isn’t one. We manage your whole claim for you — from the second you report it to the minute you're paid out. And, best of all, it won’t cost you a penny. The financial and legal obligation all rests on the at-fault insurance company and we’ll deal with them directly, on your behalf.

Dealing with your insurer can be a car crash in itself. And that’s if you manage to get through to them. We avoid any third wheeling, dealing with everything on your behalf. Not just saving you the stress and time, but protecting you from that god-awful elevator music they’d have you listening to.

Believing in complete transparency, we make sure you’re never hit by any hidden costs — or any nasty surprises along the way.

Your claim is covered through your membership and, if the accident wasn't your fault, we recover all costs from the other party's insurer.

We also don’t charge you extra if you are at fault. Quite the opposite. We’ll put £150 towards your excess, so you’re only responsible for any uninsured costs, such as the remaining policy excess amount.

The only time we would charge you is if we find out you’re making a fraudulent claim — for example, a staged accident. In this situation, you’d be liable for all hire car charges.

Not one bit.

If you claim through us and it’s not your fault, you won't pay a penny of excess and we’ll protect your no-claims. Even if you are at fault, we’ll put £150 towards your excess.

The only thing that could potentially change is your insurance premium, but even that wouldn’t increase as much as if your insurer handled the claim.

  • Claim Management Company of the Year

    Personal Injury Awards, Finalist 2023
  • Claims Team of the Year

    Broker Innovation Awards, Finalist 2023
  • Overall Scale up Business of the Year

    Scale Up Awards, Finalist 2022

© Copyright 2024 Claimsline Group Ltd. All Rights Reserved. is a trading style of Claimsline Group Ltd, registered in England and Wales, Company registration number 09071409. Registered Office: C/O Burton Varley Ltd, Suite 3, 2nd Floor, Didsbury House, 748 - 754 Wilmslow Road, Manchester, United Kingdom, M20 2DW. VAT registration number 199616255. Registered with the Information Commissioner's Office; registration number ZA059156. Where the service is offered at No win no Fee this means that a customer will typically pay 42% Inclusive of VAT of any amount recovered by a panel solicitor although this will be subject to your individual circumstances and the actual fee may be less than this but it will never be more. A cancellation fee may be charged by a third party/panel solicitor if you cancel outside the cooling off period. You do not need to use a claims management company to make a Personal Injury claim; you can do this yourself for free using the Claims Injury Portal if your claim falls under its remit. We may receive a fee for introducing you to a third party/panel solicitor, this does not affect any compensation you may receive. You can find our terms of use, privacy policy and our cookie policy here. Claimsline Group Ltd is a claims management company. Any solicitor or car hire company we recommend you to is an independent professional from whom you will receive impartial and confidential advice. You are free to choose another solicitor. *We saved on average clients £537* Over the past 12 months, from 2nd May 2022 to 2nd May 2023, we provided a replacement vehicle to 4,092 clients, and we are pleased to report that none of them had to pay any excess. Our clients have saved an average of £537, which is based on the average excess amount that our clients would have had to pay during that period. **We'll pay £150 towards your excess fee if you're responsible for an accident. How do we do this? When you come to collect your car after repairs are completed, we'll provide credit against your excess payment of £150. In order for us to credit £150 you must be using one of our approved BS 10125 repairers. ***Where we reference "Our membership has already saved customers an incredible £8 million and counting!" Since we began we have helped 16,709 clients who we have provided a replacement vehicle to as of 2nd May 2023, over the past twelve months the average excess saved was £537.Claimsline Group Ltd is regulated by the Financial Conduct Authority in respect of regulated claims management activities. Our FRN Number is 831196. As published in The Times on 24/09/23, The Daily Mail 08/10/23, The Guardian 09/09/23.