Injured on public transport?
We'll fight for your claim.
Every day, we help hundreds of people across the UK claim the compensation they deserve after a public transport accident. Claim on a No Win, No Fee1 basis.
Injuries you can claim for
Public transport accidents can cause serious injuries because passengers are often standing, unrestrained, or caught off guard. We've helped people with claims like yours before.
Head injuries & concussion
Being thrown into seats, poles, or the floor during sudden stops. Even a "minor" head knock can affect memory, concentration, and your ability to work.
Whiplash & back injuries
Sudden braking and collisions cause neck strain, spinal damage, and back trauma. Whiplash injury claims are common after bus accidents.
Soft tissue & muscle damage
Torn ligaments, strained muscles, and dislocated joints from being thrown around in buses, trains, or ferries during unexpected movements.
Cuts, bruises & lacerations
From broken glass, sharp edges, or falling against hard surfaces. These injuries can leave permanent scarring and require stitches or surgery.
Psychological trauma
Anxiety, PTSD, and fear of using public transport again. The mental impact is a real injury that deserves real compensation. We make sure it's included.
Important information
No Win No Fee1
With No Win No Fee, you do not pay your solicitor’s legal fees if your claim is unsuccessful. If your claim succeeds, a success fee of 42% incl. VAT will be charged. If you cancel after the 14-day cancellation period, a cancellation fee may apply.
Your choice of representation
Claimsline Group Ltd is a claims management company and receives a referral fee for introducing customers to a solicitor. Any solicitor we recommend you to is an independent professional from whom you will receive impartial and confidential guidance. You are free to choose another solicitor.
You are not required to use a claims management company to make a personal injury claim. It is possible to present the claim yourself for free, either directly to the person you wish to claim against, or through an authorised person such as a solicitor.
Our figures
2 Cumulative customers helped, based on Claimsline records.
3 Aggregate annual compensation recovered by our solicitor panel. Individual outcomes vary.
Who regulates us
Claimsline Group Ltd is authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activities (FRN 831196).
Every public transport accident is different. Your injuries, recovery and lost earnings all factor in.
How much compensation can you get?
Whiplash (recovery under 2 years)
Minor head or brain injury
Serious shoulder injury
Back injury (lasting)
Hip or pelvis fracture
Wrist injury
Knee injury (moderate)
Psychological trauma (moderate)
Based on Judicial College Guidelines (17th edition, 2024). You can also claim for medical bills, lost earnings, physiotherapy and travel costs.
Find out what you're owedWhat causes most public transport accidents?
Transport operators have a duty of care to keep you safe. When they fail, you deserve compensation for every penny it costs you.
Harsh braking & sudden stops
Thrown forward on buses and coaches
Train & platform incidents
Faulty doors, platform gaps, slips
Tram & light rail collisions
Derailments and passenger falls
Wet floors & slip hazards
Spills, rain, and unclean surfaces
Poor vehicle maintenance
Mechanical failures and defects
Ferry & boat accidents
Collisions, rough seas, unsecured items
Making a claim shouldn't feel like another battle.
Three steps to your public transport accident compensation
Start your claimTell us what happened.
Meet your solicitor.
If your claim succeeds.
Real reviews
What our clients say
Rated Excellent on Trustpilot, with verified reviews from real clients.
Why trust Claimsline with your public transport accident claim?
One dedicated Claims Manager
Your dedicated Claims Manager knows your case from day one, so you won't need to repeat your story to different people.
Proven track record
Our solicitor panel is regulated by the Solicitors Regulation Authority. Over a decade of getting people the compensation they deserve.
4.9/5 on Trustpilot
We've helped 50,000+ customers, with thousands of reviews and over a decade of experience helping people claim compensation.
No Win, No Fee¹
Start your claim with no upfront legal fees. Your solicitor’s success fee comes from your compensation if you win.
Decades of experience
We help hundreds of people throughout the UK each day. Our working partners recover over £100 million in compensation each year.
Solicitors suited to your case
We’ll connect you with the solicitors best suited to your case.
Start your public transport accident claim
Fill in a few details and we'll call you back within minutes to explain the next steps. Your enquiry is confidential and there's no obligation.
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0333 006 8282Public transport accident claims FAQ
Questions about making a public transport accident claim? Call us on 0333 006 8282.
If you were injured on a bus, train, tram or ferry because the operator failed in their duty of care, you absolutely deserve compensation. As a passenger, you trusted them to get you there safely. No seatbelts on buses, crowded platforms, faulty doors, you're vulnerable in ways you shouldn't be.
We see passengers dealing with pain, medical bills mounting up, and time off work with no income. None of that should be your burden to bear alone. Call us on 0333 006 8282. It's No Win, No Fee¹.
You absolutely can claim for any bus accident where you weren't at fault. Bus companies have a legal duty to keep you safe, and when they fail through harsh braking, poor driving, or unsafe conditions, they're liable for your injuries. Call us on 0333 006 8282, we'll handle everything on a No Win, No Fee¹ basis.
Train accident compensation depends on your specific injuries and circumstances, but the Judicial College Guidelines show £2,090-£7,410 for most soft tissue injuries depending on recovery time. More serious injuries or permanent damage can be worth significantly more. We'll give you a realistic estimate based on your exact situation.
No upfront payment is needed to start a No Win, No Fee¹ public transport accident claim. If the claim is unsuccessful, no success fee is charged. If it succeeds, the agreed success fee and cancellation terms are explained before you proceed.
You can absolutely still claim even if you didn't get immediate medical attention after your public transport accident. Many people don't realise they're injured until hours or days later due to shock and adrenaline. Get in touch. It's No Win, No Fee¹ and we'll arrange proper medical documentation for your claim.
Simple public transport accidents with clear liability typically settle within 4-12 weeks. More complex cases involving serious injuries can take 6-18 months as we need comprehensive medical evidence. We'll give you realistic timelines from day one so you know exactly what to expect.
Public transport accidents are more common than most people think. The Office of Rail and Road reported over 2,500 passenger injuries on railways in 2022-23, while bus and coach accidents account for thousands more injuries each year.
These numbers highlight why it's so important to claim the compensation you're entitled to if you've been injured on public transport.
Every day, we help hundreds of people across the UK claim the compensation they deserve after a public transport accident.
Don't let a transport operator's negligence cost you thousands. We fight for every penny you're owed, and there are no upfront costs*.
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