Injured in a public place?
We'll handle your claim.
Every day, we help hundreds of people across the UK claim the compensation they deserve after an accident in a public place. Claim on a No Win, No Fee1 basis.
Public place injuries we handle
Injuries you can claim for
A simple slip or trip can leave you with injuries that take months to recover from. Whatever you're dealing with, we've handled claims like yours before, and we'll fight for every penny you're owed.
Head injuries & concussion
From mild concussion to traumatic brain injury. Hitting your head on a hard floor or pavement can affect your memory and ability to work.
Spinal & back injuries
Slipped discs, back trauma, and spinal damage from falls. These injuries can change your life forever and require ongoing treatment.
Ligament & soft tissue damage
Torn ligaments, sprains, and strains from slips and falls. Often underestimated but can take months of physiotherapy to recover from.
Cuts & lacerations
Deep cuts from broken glass, sharp edges, or impact with hard surfaces. These injuries can leave permanent scarring and nerve damage.
Psychological trauma
Anxiety, loss of confidence, and fear of public spaces. The mental impact is a real injury that deserves real compensation.
Important information
No Win No Fee1
With No Win No Fee, you do not pay your solicitor’s legal fees if your claim is unsuccessful. If your claim succeeds, a success fee of 42% incl. VAT will be charged. If you cancel after the 14-day cancellation period, a cancellation fee may apply.
Your choice of representation
Claimsline Group Ltd is a claims management company and receives a referral fee for introducing customers to a solicitor. Any solicitor we recommend you to is an independent professional from whom you will receive impartial and confidential guidance. You are free to choose another solicitor.
You are not required to use a claims management company to make a personal injury claim. It is possible to present the claim yourself for free, either directly to the person you wish to claim against, or through an authorised person such as a solicitor.
Our figures
2 Cumulative customers helped, based on Claimsline records.
3 Aggregate annual compensation recovered by our solicitor panel. Individual outcomes vary.
Who regulates us
Claimsline Group Ltd is authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activities (FRN 831196).
Every public accident is different. Your injuries, recovery and lost earnings all factor in.
How much compensation can you get?
Minor soft tissue injury
Wrist fracture
Hip or pelvis fracture
Back injury (lasting)
Minor head or brain injury
Ankle injury
Knee injury (moderate)
Serious shoulder injury
Based on Judicial College Guidelines (17th edition, 2024). You can also claim for medical bills, lost earnings, care costs and travel costs.
Find out what you're owedWhat causes most public place accidents?
Most public accidents aren't the victim's fault. Property owners and councils cause the majority through poor maintenance and negligence.
Wet floors & spills
No warning signs or barriers in place
Broken pavements
Cracked paving, missing drain covers
Supermarket & shop accidents
Falling stock, faulty trolleys, spills
Poorly maintained stairs
Broken handrails, worn steps
Poor lighting & hazards
Unlit walkways, hidden obstacles
Loose carpets & surfaces
Unsecured flooring, uneven surfaces
If you've been hurt in a public place because someone else failed to maintain safe premises, you deserve compensation. We fight for every penny you're owed.
Making a claim shouldn't feel like another battle.
Three steps to your public accident compensation
Start your claimTell us what happened.
Meet your solicitor.
If your claim succeeds.
Real reviews
What our clients say
Rated Excellent on Trustpilot, with verified reviews from real clients.
Why trust Claimsline with your public accident claim?
One dedicated Claims Manager
Your dedicated Claims Manager knows your case from day one, so you won't need to repeat your story to different people.
Proven track record
Our solicitor panel is regulated by the Solicitors Regulation Authority. Over a decade of getting people the compensation they deserve.
4.9/5 on Trustpilot
We've helped 50,000+ customers, with thousands of reviews and over a decade of experience helping people claim compensation.
No Win, No Fee¹
Start your claim with no upfront legal fees. Your solicitor’s success fee comes from your compensation if you win.
Decades of experience
We help hundreds of people throughout the UK each day. Our working partners recover over £100 million in compensation each year.
Solicitors suited to your case
We’ll connect you with the solicitors best suited to your case.
Start your public accident claim
Fill in a few details and we'll call you back within minutes to explain the next steps. Your enquiry is confidential and there's no obligation.
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0333 006 8282Public accident claims FAQ
Questions about making a public place injury claim? Call us on 0333 006 8282.
If you've been injured in a public place due to someone else's negligence, like a wet floor without warning signs, broken pavement, or poorly maintained premises, you absolutely deserve compensation. Property owners, councils, and businesses have a legal duty of care to keep their premises safe. When they fail, you get hurt.
We see people struggling with medical bills, time off work, and the pain of injuries that weren't their fault. None of that should be your burden to bear alone. Call us on 0333 006 8282. It's No Win, No Fee¹.
Any accident in a space open to the public counts, supermarkets, shopping centres, pavements, parks, restaurants, or car parks. If you slipped, tripped, or fell because the property owner failed to keep their premises safe, you've got a valid liability claim.
Compensation depends on your injuries and circumstances. Minor soft tissue injuries typically range from £1,860-£3,710, while serious fractures can be worth significantly more. You can also claim for lost wages, medical bills, travel costs, and pain and suffering on top of injury compensation.
Evidence strengthens your claim, but don't worry if you don't have everything. Report your accident to the property owner or business immediately. They must record it in their accident book. Photographs of the hazard, witness details, and medical records all help. We'll guide you through gathering what's needed.
Yes, supermarkets and shops have a legal duty to keep their premises safe. Spillages left unattended, wet floors without warning signs, and falling stock from poorly secured shelves are all valid grounds for a claim. These businesses have substantial insurance, we know exactly how to handle these cases.
You have three years from your accident date to start your claim. Don't wait though. Evidence disappears, CCTV gets deleted, and witnesses forget details over time. If you're approaching that deadline, get in touch immediately as we might still be able to help.
Public place injuries happen far more often than you'd think. In 2019/20, over 829,000 people made accident injury compensation claims across the UK. Of those, 72,587, around 8%, were specifically for public liability accidents.
These numbers prove that public place injury claims are legitimate, common, and successful.
Every day, we help hundreds of people across the UK claim the compensation they deserve after an accident in a public place.
Don't let someone else's negligence cost you thousands. We fight for every penny you're owed, and there are no upfront costs*.
Start your claim