Hurt on a bus or coach?
We'll handle your claim.
Every day, we help hundreds of people across the UK claim the compensation they deserve after a bus accident. Claim on a No Win, No Fee1 basis.
Bus accident injuries we handle
Injuries you can claim for
The size and weight of buses means impacts hit hard. Passengers get thrown around inside, often without seatbelts. Whatever your injuries, we've handled public transport accident claims like yours before.
Soft tissue damage
Overstretched muscles, ligaments and tendons can hurt for months and affect your daily life in ways others may not see.
Head & brain injuries
Hitting your head on a seat, window or floor can cause concussion or traumatic brain injury. Even a minor head injury can have lasting effects.
Back & neck trauma
Whiplash injury compensation is just the start. Disc damage, nerve compression, and chronic pain that radiates down your arms or legs.
Cuts & scarring
Broken glass, twisted metal and sharp edges can cause wounds that leave physical and emotional scars after they heal.
Psychological trauma
Anxiety, nightmares, fear of using public transport again. The mental impact is a real injury that deserves real compensation. We make sure it's included.
Important information
No Win No Fee1
With No Win No Fee, you do not pay your solicitor’s legal fees if your claim is unsuccessful. If your claim succeeds, a success fee of 42% incl. VAT will be charged. If you cancel after the 14-day cancellation period, a cancellation fee may apply.
Your choice of representation
Claimsline Group Ltd is a claims management company and receives a referral fee for introducing customers to a solicitor. Any solicitor we recommend you to is an independent professional from whom you will receive impartial and confidential guidance. You are free to choose another solicitor.
You are not required to use a claims management company to make a personal injury claim. It is possible to present the claim yourself for free, either directly to the person you wish to claim against, or through an authorised person such as a solicitor. For some lower-value road traffic injury claims, eligible adults who were driving or travelling as a passenger in a vehicle may be able to use the Official Injury Claim service to make a claim themselves for free. The accident must have happened in England or Wales, and eligibility and claim-value limits apply.
Our figures
2 Cumulative customers helped, based on Claimsline records.
3 Aggregate annual compensation recovered by our solicitor panel. Individual outcomes vary.
Who regulates us
Claimsline Group Ltd is authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activities (FRN 831196).
Every bus accident is different. Your injuries, recovery and lost earnings all factor in.
How much compensation can you get?
Minor head or brain injury
Fractured cheekbone
Serious shoulder injury
Back injury (lasting)
Hip or pelvis injury
Fractured forearm
Wrist injury
Ankle injury
Based on Judicial College Guidelines (17th edition, 2024). You can also claim for medical bills, lost earnings, care costs and travel costs.
Find out what you're owedWhat causes most bus accidents?
Most bus accidents aren't the passenger's fault. Driver errors, poor maintenance, and negligence cause the majority of injuries.
Vehicle collisions
Bus crashes with cars, lorries, or objects
Sudden braking
Emergency stops throwing passengers forward
Door malfunctions
Doors closing too early, trapping limbs
Maintenance failures
Broken grab rails, faulty steps, worn floors
Pedestrian strikes
Hit while crossing or waiting at stops
Turning accidents
Corners taken without proper care
Making a claim shouldn't feel like another battle.
Three steps to your bus accident compensation
Start your claimTell us what happened.
Meet your solicitor.
If your claim succeeds.
Real reviews
What our clients say
Rated Excellent on Trustpilot, with verified reviews from real clients.
Why trust Claimsline with your bus accident claim?
One dedicated Claims Manager
Your dedicated Claims Manager knows your case from day one, so you won't need to repeat your story to different people.
Proven track record
Our solicitor panel is regulated by the Solicitors Regulation Authority. Over a decade of getting people the compensation they deserve.
4.9/5 on Trustpilot
We've helped 50,000+ customers, with thousands of reviews and over a decade of experience helping people claim compensation.
No Win, No Fee¹
Start your claim with no upfront legal fees. Your solicitor’s success fee comes from your compensation if you win.
Decades of experience
We help hundreds of people throughout the UK each day. Our working partners recover over £100 million in compensation each year.
Solicitors suited to your case
We’ll connect you with the solicitors best suited to your case.
Start your bus accident claim
Fill in a few details and we'll call you back within minutes to explain the next steps. Your enquiry is confidential and there's no obligation.
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0333 006 8282Bus accident claims FAQ
Questions about making a bus accident claim? Call us on 0333 006 8282.
If someone else caused your bus accident, whether you were a passenger, pedestrian, or another road user, you absolutely deserve compensation. Bus companies have a legal duty of care to keep you safe. When they fail, they pay.
We see passengers dealing with injuries, mounting medical bills, and time off work. None of that should be your burden. Call us on 0333 006 8282. It's No Win, No Fee¹.
Yes. Whether your bus crashed, braked suddenly, or you slipped getting on or off, if the accident wasn't your fault, you can claim as a passenger accident claim. The same applies to coach accidents and minibus incidents. Call us on 0333 006 8282 and we'll talk you through the next step.
Compensation depends on your injuries and circumstances. Minor head injuries typically range from £2,070–£11,980, while serious injuries can be worth much more. You can also claim for lost earnings, medical bills, and travel costs on top of injury compensation.
Yes. Every bus driver has a legal duty to keep passengers safe under the Public Service Vehicles Regulations 1990. If their negligence caused your accident, speeding, reckless driving, or failing to maintain the vehicle, the driver and their employer are liable.
Most local buses don't have seatbelts, so not wearing one won't affect your claim. On coaches where seatbelts are provided, not wearing one could reduce your compensation, but it won't prevent you from claiming entirely.
You have three years from the date of your bus accident to start your claim. Don't wait though, CCTV gets wiped, witnesses forget details, and evidence disappears. Get in touch as soon as possible to protect your right to compensation.
According to Department for Transport data (2023), 3,171 out of 189,815 road accidents involved buses or coaches, less than 2%. Minibus accidents were even rarer at just 314.
But when they happen, passengers often suffer serious injuries due to the size of the vehicle. If you've been hurt, you deserve compensation regardless of how rare these incidents are.
Every day, we help hundreds of people across the UK claim the compensation they deserve after a bus accident.
Don't let a transport company's negligence cost you thousands. We fight for every penny you're owed, and there are no upfront costs*.
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