Injured in a public place?
We'll fight for your claim.
Every day, we help hundreds of people across the UK claim the compensation they deserve after a public liability accident. Claim on a No Win, No Fee1 basis.
Injuries you can claim for
Even a seemingly minor slip, trip and fall can leave you with injuries that take months to recover from. We've helped people with claims like yours before.
Head injuries & concussion
Hitting your head on a hard floor or falling object can cause concussion or traumatic brain injury, affecting memory and concentration.
Back & spinal injuries
Slips and falls can cause lasting back pain, disc injuries, and spinal damage that may permanently affect your mobility and quality of life.
Ankle & knee injuries
Twisted ankles, torn ligaments, and knee damage from uneven surfaces or wet floors. These injuries often require lengthy rehabilitation.
Cuts, bruises & lacerations
Falling on broken glass, sharp edges, or rough surfaces can leave deep cuts and painful bruising that may require stitches and scar treatment.
Psychological trauma
Anxiety about going out, fear of public spaces, sleepless nights. The mental impact is a real injury that deserves real compensation.
Important information
No Win No Fee1
With No Win No Fee, you do not pay your solicitor’s legal fees if your claim is unsuccessful. If your claim succeeds, a success fee of 42% incl. VAT will be charged. If you cancel after the 14-day cancellation period, a cancellation fee may apply.
Your choice of representation
Claimsline Group Ltd is a claims management company and receives a referral fee for introducing customers to a solicitor. Any solicitor we recommend you to is an independent professional from whom you will receive impartial and confidential guidance. You are free to choose another solicitor.
You are not required to use a claims management company to make a personal injury claim. It is possible to present the claim yourself for free, either directly to the person you wish to claim against, or through an authorised person such as a solicitor.
Our figures
2 Cumulative customers helped, based on Claimsline records.
3 Aggregate annual compensation recovered by our solicitor panel. Individual outcomes vary.
Who regulates us
Claimsline Group Ltd is authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activities (FRN 831196).
Every public liability claim is different. Your injuries, recovery and lost earnings all factor in.
How much compensation can you get?
Head injury
Facial injury
Back injury (permanent)
Ankle injury
Fractured forearm
Wrist injury
Hip or pelvis fracture
Knee injury
Based on Judicial College Guidelines (17th edition, 2024). You can also claim for medical bills, lost earnings, rehabilitation and travel costs.
Find out what you're owedWhat causes most public liability accidents?
Most public place accidents happen because someone failed in their duty of care. Negligence by property owners and businesses is the root cause.
Slips, trips & falls
Wet floors, ice, uneven surfaces
Supermarket accidents
Spillages, blocked aisles, poor signage
Pavement accidents
Cracked paving, potholes, missing slabs
Holiday accidents
Hotels, resorts, faulty equipment
Sports facility accidents
Gyms, pools, poorly maintained venues
Falling objects & debris
Unsecured stock, scaffolding, signage
If you've been hurt in an accident in a public place through someone else's negligence, you deserve compensation. We fight for every penny you're owed.
Making a claim shouldn't feel like another battle.
Three steps to your public liability compensation
Start your claimTell us what happened.
Meet your solicitor.
If your claim succeeds.
Real reviews
What our clients say
Rated Excellent on Trustpilot, with verified reviews from real clients.
Why trust Claimsline with your public liability claim?
One dedicated Claims Manager
Your dedicated Claims Manager knows your case from day one, so you won't need to repeat your story to different people.
Proven track record
Our solicitor panel is regulated by the Solicitors Regulation Authority. Over a decade of getting people the compensation they deserve.
4.9/5 on Trustpilot
We've helped 50,000+ customers, with thousands of reviews and over a decade of experience helping people claim compensation.
No Win, No Fee¹
Start your claim with no upfront legal fees. Your solicitor’s success fee comes from your compensation if you win.
Decades of experience
We help hundreds of people throughout the UK each day. Our working partners recover over £100 million in compensation each year.
Solicitors suited to your case
We’ll connect you with the solicitors best suited to your case.
Start your public liability claim
Fill in a few details and we'll call you back within minutes to explain the next steps. Your enquiry is confidential and there's no obligation.
Request your free callback
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Or call us now:
0333 006 8282Public liability claims FAQ
Questions about making a public liability claim? Call us on 0333 006 8282.
If someone else's negligence caused your accident, a wet floor in a shop, a broken pavement, or poorly maintained premises, you absolutely deserve compensation. As a member of the public, you rely on property owners to keep their spaces safe. When they fail, you shouldn't pay the price.
We see people struggling with medical bills, time off work, and the stress of an injury that wasn't their fault. None of that should be your burden. Call us on 0333 006 8282. It's No Win, No Fee¹.
You absolutely can claim if you slipped on a wet floor, spilled goods, or any other hazard the shop should have addressed. The business has public liability insurance specifically for these situations, so you're claiming from their insurer, not affecting the shop owner personally.
Compensation varies depending on your injuries and circumstances. Head injuries typically range from £2,070-£379,100, while back injuries causing permanent symptoms range from £11,730-£85,470. You can also claim for lost earnings, medical bills, and rehabilitation costs on top of injury compensation. Use our compensation calculator for a quick estimate.
The business's public liability insurance company pays your compensation, not the business owner personally. Every responsible business carries this cover because they know accidents happen, that's exactly what the insurance is for.
We go straight to the business itself and make them pay directly. No insurance company to complicate matters means we take your claim directly to whoever caused your accident and demand they pay what you're owed.
You have three years from your accident date to start your claim. Don't wait though. Evidence disappears, CCTV gets deleted, and witnesses forget details over time. If you're approaching that deadline, get in touch immediately as we might still be able to help.
Public liability accidents remain a significant problem in the UK. In 2019/20, there were over 829,000 accident injury claims, with more than 72,000, over 8%, involving slips, trips, falls and other public liability incidents.
These numbers highlight why it's so important to claim compensation if you've been injured in a public place through someone else's negligence.
Every day, we help hundreds of people across the UK claim the compensation they deserve after a public liability accident.
Don't let someone else's negligence cost you thousands. We fight for every penny you're owed, and there are no upfront costs*.
Start your claim
