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Damp and disrepair in rented home - landlord accident claims

Landlord ignored repairs? We'll fight for your claim.

Every day, we help hundreds of people across the UK claim the compensation they deserve after landlord negligence. Claim on a No Win, No Fee1 basis.

The Sunday Times Hundred 2026
50,000+ customers helped2
£100m+ recovered each year3

10+

Years of experience

Important information

No Win No Fee1

With No Win No Fee, you do not pay your solicitor’s legal fees if your claim is unsuccessful. If your claim succeeds, a success fee of 42% incl. VAT will be charged. If you cancel after the 14-day cancellation period, a cancellation fee may apply.

Your choice of representation

Claimsline Group Ltd is a claims management company and receives a referral fee for introducing customers to a solicitor. Any solicitor we recommend you to is an independent professional from whom you will receive impartial and confidential guidance. You are free to choose another solicitor.

You are not required to use a claims management company to make a personal injury claim. It is possible to present the claim yourself for free, either directly to the person you wish to claim against, or through an authorised person such as a solicitor.

Our figures

2 Cumulative customers helped, based on Claimsline records.

3 Aggregate annual compensation recovered by our solicitor panel. Individual outcomes vary.

Who regulates us

Claimsline Group Ltd is authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activities (FRN 831196).

Every housing disrepair case is different. Your injuries, recovery and lost earnings all factor in.

How much compensation can you get?

Chest & lung disease (minor)
Range£2,070 – £11,820
Asthma (chronic)
Range£12,590 – £24,000
Minor head or brain injury
Range£2,070 – £11,980
Back injury (lasting)
Range£11,730 – £26,050
Hip or pelvis fracture
Range£3,710 – £24,950
Burns (moderate)
Range£5,930 – £15,700
Wrist or forearm fracture
Range£6,190 – £18,020
Psychological damage (moderate)
Range£5,500 – £17,900

Based on Judicial College Guidelines (17th edition, 2024). You can also claim for medical bills, lost earnings, temporary accommodation and travel costs.

Find out what you're owed

Making a claim shouldn't feel like another battle.

Three steps to your housing disrepair compensation

Start your claim
Today

Tell us what happened.

Call us or fill in the form. It takes two minutes
We listen to your story
Get clear next steps on the spot
Processing

Meet your solicitor.

We connect you with the solicitors best suited to your case
Your solicitor assesses your claim and explains your options
Your solicitor handles the claim and keeps you updated
Settlement

If your claim succeeds.

Compensation can cover your injuries, expenses and lost earnings
Your solicitor explains the settlement and any deductions
No Win, No Fee¹

Real reviews

What our clients say

Rated Excellent on Trustpilot, with verified reviews from real clients.

Why trust Claimsline with your landlord negligence claim?

Claims Manager

One dedicated Claims Manager

Your dedicated Claims Manager knows your case from day one, so you won't need to repeat your story to different people.

Proven track record

Proven track record

Our solicitor panel is regulated by the Solicitors Regulation Authority. Over a decade of getting people the compensation they deserve.

Trustpilot rating

4.9/5 on Trustpilot

We've helped 50,000+ customers, with thousands of reviews and over a decade of experience helping people claim compensation.

No Win, No Fee¹ icon

No Win, No Fee¹

Start your claim with no upfront legal fees. Your solicitor’s success fee comes from your compensation if you win.

Decades of experience

Decades of experience

We help hundreds of people throughout the UK each day. Our working partners recover over £100 million in compensation each year.

Solicitor connection

Solicitors suited to your case

We’ll connect you with the solicitors best suited to your case.

Start your landlord negligence claim

Fill in a few details and we'll call you back within minutes to explain the next steps. Your enquiry is confidential and there's no obligation.

Request your free callback

We'll call you back within minutes

No Win, No Fee¹ — a success fee of 42% incl. VAT will be charged for a successful claim. If you cancel after the 14-day cancellation period, you may be required to pay a cancellation fee.

No Win, No Fee¹ terms
Proven results for thousands of clients
One dedicated Claims Manager throughout
Callback within minutes

Or call us now:

0333 006 8282

Landlord negligence claims FAQ

Questions about making a housing disrepair claim? Call us on 0333 006 8282.

Yes, you absolutely can claim if your landlord's negligence caused your injury. When landlords fail to maintain safe conditions, faulty electrics, damp, broken stairs, dangerous boilers, and you get hurt as a result, that's grounds for a housing disrepair claim. You're a tenant, not a building inspector. Keeping your home safe is their legal duty, not yours.

We see tenants struggling with medical bills, respiratory problems, and injuries that should never have happened. None of that should be your burden. Call us on 0333 006 8282. It's No Win, No Fee¹.

Housing disrepair includes dangerous conditions like faulty gas appliances, broken stairs, damp causing health problems, or dodgy electrics. If your landlord ignored these issues and they caused you injury or illness, you can make a housing disrepair claim for compensation.

Compensation depends on your injuries and circumstances. Respiratory problems from damp and mould can range from £2,070 to £11,820, while serious injuries from falls or carbon monoxide poisoning can be worth significantly more. You can also claim for lost earnings, medical bills, and damaged belongings. Use our compensation calculator for a quick estimate.

No, you won't pay a penny upfront. We handle all landlord negligence claims on a No Win, No Fee¹ basis, if we don't win your case, you don't pay anything. The financial risk sits entirely with us.

No. The law protects tenants from revenge evictions. Your landlord cannot evict you for pursuing a legitimate housing disrepair claim. If they try to intimidate you, contact your local council immediately. They have powers to deal with landlord harassment.

You typically have three years from when the injury happened to start your claim. Don't wait though. Evidence is easier to gather and witnesses remember more when you act quickly. If you've already moved out, you can still claim within three years.

More common than you'd think. According to RoSPA data, around 6,000 people across the UK lose their lives each year from injuries sustained at home. Falls, trips, and accidents caused by poor maintenance are the leading causes.

Many of these are preventable if landlords meet their legal obligations. If you've been injured due to housing disrepair, you deserve compensation for their failure.

Every day, we help hundreds of people across the UK claim the compensation they deserve after landlord negligence.

Don't let your landlord's negligence cost you thousands. We fight for every penny you're owed, and there are no upfront costs*.

Start your claim

Claim Types

Claim Types