Car accidents, no matter how minor, can throw your day, your plans and your stress levels into chaos. From the moment of impact, a chain of actions kicks off: reporting the accident, talking to insurers, arranging repairs and (hopefully) getting your car back on the road as quickly as possible. But who actually takes care of what?
More clarity means less stress for you, so let’s break down the car accident management process and who’s responsible for each step.
The Driver
In the immediate aftermath, the first steps fall to you. Once you’ve made sure everyone is safe and called for help if there are injuries, it’s your job to exchange details with any other drivers, document the scene and notify your insurer or car accident management company.
You should make sure you get the other driver’s details, contact number, make and model of car and insurer. You should also take pictures of any damage, the position of the vehicles and note the weather and circumstances at the time of the crash.
Insurer Or Car Accident Management Company?
Once you’re over the shock of the accident it’s time to turn your attention to getting your car fixed. You can go down one of two routes: either contact your insurer directly and liaise with them or engage the car accident management services of a company like EvolveArc who will do the liaising for you.
You have a legal right to choose and there’s no right or wrong answer. The difference is with a accident management company they handle a lot of the admin for you whereas with your insurer you deal with them direct. Ultimately, choose the one that feels right for you.
Car Accident Management Services – A One-Stop Shop For Accident Repair
If you opt for a car accident management company like EvolveArc you call us once and we take care of the rest. Our team acts as a central hub for everything to do with your accident repair, any claim and the use of a courtesy car while repairs are carried out.
We will report the accident to the insurers (either yours or third party’s) and arrange for vehicle recovery if it’s required. We will book and manage your repairs at approved bodyshops. And we will supply you with a like-for-like courtesy car if the accident wasn’t your fault.
In short, we’re your one point of contact throughout, so there’s no chasing multiple companies and wondering what’s next.
