Skip to main content
Claimsline

Report an accident

Call now or start online and we’ll help get you back on the road.

Accident support Make a claim

Claimsline is an independent claims management company, not your insurer. You may still need to notify your insurer under your policy.

Report an accident Claim online
Current wait time: ~3 minutes
Report a motor accident
Speak to us about an existing claim
Make a windscreen claim
Emergency roadside recovery

How can we help?

Whatever your situation, we're here to help. Here's how to get in touch.

I've been in an accident

Had a car accident? We can check whether your situation fits the non-fault support route.

Report a new claim

I have an existing claim

Already started a claim with us? Call to speak directly to your dedicated Claims Manager for an update.

Existing claims

I need injury support

Injured in a non-fault accident? We can explain the personal injury claim route and what information we need.

Injury support

I am unsure what to do next

Not sure whether Claimsline can help? Call us and we will check the situation with you.

Check next steps

Important information

Call us now.
Here's what happens next.

A quick call helps us understand what happened and explain your options.

We pick up in under 3 minutes

No automated menus, no hold music. You speak to a real person who listens and takes your details.

We assess your claim

We ask a few simple questions about what happened and tell you exactly how we can help. No obligations.

Your Claims Manager takes over

One dedicated person supports you with the claim route, medical assessment process and next steps.

Why call Claimsline first?

See the main benefits drivers come to us for after a non-fault accident.

What you get Claimsline Your insurer
Excess saving2
No-claims bonus protected4
Same-day replacement car5
Lifetime repair guarantee
One dedicated Claims Manager
Speak to a person in under 3 minutes
No upfront costs3
Works with any UK car insurer N/A

2 An excess saving may be available to eligible non-fault customers only. Eligibility and any saving depend on the accident circumstances, service terms and your insurer’s excess. Not all claims qualify.

4 No-claims bonus protection may be available to eligible non-fault customers only. Eligibility depends on the accident circumstances, service terms and your insurer’s policy. Not all claims qualify.

5 For an eligible non-fault accident, a hire car of the same or similar size and specification to your own may be available on the same day, subject to availability and credit terms. If costs cannot be recovered, you may need to pay under the agreement. If you were at fault, a small courtesy car may be provided by the repairer, subject to availability.

3 No upfront costs means no upfront payment to start your enquiry. If a personal injury claim proceeds on No Win, No Fee1 terms, the success fee and cancellation position are explained before agreement.

Report your car accident

Every day, we help hundreds of drivers across the UK.

Speak to one of our friendly team now and we will help you understand what to do next.

Trustpilot
Trustpilot

Frequently asked questions

You can call us directly first. You may still need to notify your own insurer depending on your policy terms. We check whether your accident fits the non-fault support route and explain the next steps. Working partners communicate with insurers where needed.

No. We can check whether Claimsline can help after your accident, whatever UK car insurer you are with.

You speak to a real person who takes your details and assesses your situation. If we can help, we assign you a dedicated Claims Manager who supports you with the claim route, medical assessment process and next steps.

We are a claims management company, not an insurer. We do not make any changes to your car insurance policy. Your claim is handled separately — it is a personal injury claim against the at-fault party's insurer, not a claim on your own policy.