Make a claim

We offer an independent claims process for Admiral policyholders involved in an accident.

CALL Claimsline NOW TO Report an accident

0333 006 8282

Estimated wait time: under 3 minutes

Report an accident and save £700* on average, with our quick and easy independent claims processing for Admiral car insurance customers.

We value peace of mind over a piece of your mind
  • No excess charges: In total we’ve saved 1,754 Admiral customers £1,227,800.00 and counting.
  • Keep your No Claims Bonus safe: Our services are designed to protect your no-claims bonus.

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Check our reviews (better than Admiral car insurance)

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Key benefits

Why choose Claimsline for your Admiral car insurance claim?

Save £700* on average

We’ll make sure you don’t pay any admiral insurance excess if your not at fault for an accident. Even if you are at fault we’ll still help you save £150** in excess.

3-minute wait time

Get immediate support with minimal waiting

Like-for-like replacement

Enjoy a same day like replacement car with £150*** gift card to spend on fuel***

We’ll handle all repairs

We only use manufactured approved garages who use original manufacturer parts with a lifetime guarantee

Save your no claims bonus

Our process ensures your no claims bonus remains intact

We’ll do the talking

We’ll chat with insurers for you**

How it works

1

Report your claim

Call us immediately after your accident. Our team is on hand 24/7 and our hold time is never longer then 3 minutes. We’ll assign a dedicated claims handler to manage your case from start to finish.

2

Getting your claim started

We’ll confirm the accident details and arrange accident recovery if your vehicle isn’t drivable.

3

Repair and recovery

We’ll arrange your repair with our trusted, manufacturer-approved accident repairers. They use the latest technology and fit genuine vehicle manufacturer parts.

4

Getting you back on the road

We’ll arrange a same day like for like replacement vehicle while yours is repaired.

5

Saving you money

Our process ensures that your no-claims bonus remains protected. We’ll make sure you don’t pay any excess if your not at fault for the accident, even if you are we’ll still save you £150**.

Why choose Claimsline over Admiral

With nearly £2.5billion in written premiums, Admiral Insurance Group is enjoying its fair share of the pie.

Which makes it even more impressive that we’ve saved 1,750 of their customers over £1,200,000 they would have had to otherwise shell out on their excess. That’s an average of £700* per claim… and that’s just the start...

We’ll keep your no claims safe

Admiral’s insurance team can’t take away your no claims if you never claim with them. But claim with us, and it’ll be even safer.

No excess

If you’re not at fault, we won’t touch your excess save £700* on average. If you are, don’t panic, we’ll give you £150** to go towards the cost.

Dedicated claims handler

There’s nothing worse than explaining yourself over and over again, so we pair you with one handler throughout your claim. They’ll even remember your name.

Accident recovery & repair

We recover you from the roadside and get you to one of our manufactoed approved bodyshops. Where Admiral uses aftermarket and second-hand parts, we exclusively use the Original Equipment Manufacturer (OEM) and back any fittings with a lifetime guarantee.

Replacement vehicle

We’ll get you back behind the wheel in a like-for-like replacement. Making sure you’re driving around in something you’re used to.

Fault claims

We’ll recover you from the accident, repair your vehicle, keep you moving and give you £150** towards your excess and throw in a lifetime warranty on the repair even if you’re at fault.

Important Information:

ClaimsLine Group is not a car insurance company. We specialize in non-fault car accident claims and only deal with car accident claims. We are not affiliated with Admiral in any way. If you have general inquiries, please contact Admiral directly. However, if you still wish to call us, we can transfer you to Admiral.

Admiral driving you round the bend? We’ll sort it.

You’ve got questions.

We’ve got answers.

View full FAQs

Honestly, there isn’t one. We manage your whole claim for you — from the second you report it to the minute you're paid out. And, best of all, it won’t cost you a penny. The financial and legal obligation all rests on the at-fault insurance company and we’ll deal with them directly, on your behalf.

Claimsline is an accident management company that offers an alternative to traditional insurance claims processes, aiming to simplify and expedite the handling of car accident claims. Our service is designed to save clients both time and money.

No, we are not affiliated with Admiral Car Insurance. We operate independently to provide support to policyholders.

If you’re not responsible for the accident and your insurance company doesn’t cover any of the costs, your no-claims can’t be touched. Without a claim, how could it be?

  • Claim Management Company of the Year

    Personal Injury Awards, Finalist 2023
  • Claims Team of the Year

    Broker Innovation Awards, Finalist 2023
  • Overall Scale up Business of the Year

    Scale Up Awards, Finalist 2022

© Copyright 2024 Claimsline Group Ltd. All Rights Reserved.

Claimsline.com is a trading style of Claimsline Group Ltd, registered in England and Wales, Company registration number 09071409. Registered Office: C/O Burton Varley Ltd, Suite 3, 2nd Floor, Didsbury House, 748 - 754 Wilmslow Road, Manchester, United Kingdom, M20 2DW. VAT registration number 217654795. Registered with the Information Commissioner's Office; registration number ZA059156.

Where the service is offered at No win no Fee, a customer will typically pay 42% inclusive of VAT of any amount recovered by a panel solicitor, subject to individual circumstances. The actual fee may be less but will never be more. A cancellation fee may be charged by a third party/panel solicitor if you cancel outside the cooling-off period. You do not need to use a claims management company to make a Personal Injury claim; you can do this yourself for free using the Claims Injury Portal if your claim falls under its remit. We may receive a fee for introducing you to a third party/panel solicitor, which does not affect any compensation you may receive. You can find our terms of use, privacy policy, and cookie policy here.

Claimsline Group Ltd is a claims management company. Any solicitor or car hire company we recommend is an independent professional from whom you will receive impartial and confidential advice. You are free to choose another solicitor.

We saved on average Admiral car insurance clients £700 Over the past 12 months, from 30/07/23 to 30/07/24, we provided a replacement vehicle to 1,754 Admiral car insurance clients, and none of them had to pay any excess. Our clients have saved an average of £700*, based on the average excess amount our clients would have had to pay during that period.

**We'll pay £150 towards your excess fee if you're responsible for an accident. When you come to collect your car after repairs are completed, we'll provide credit against your excess payment of £150. To qualify, you must use one of our approved BS 10125 repairers.

***£150 fuel card is for Claimsline members only. You must have been a member for at least 48 hours before reporting a non-fault accident to qualify for a free fuel card.

**** "We'll chat to insurers for you" If the accident was your fault, we’ll ask you to get a claim reference number from your insurer. We need this to get their authorisation to carry out your vehicle’s repair.

Claimsline Group Ltd is regulated by the Financial Conduct Authority in respect of regulated claims management activities. Our FRN Number is 831196. Claimsline Group is not a car insurance company. We specialize in non-fault car accident claims and only deal with car accident claims. We are not affiliated with Admiral Car Insurance in any way. If you have general enquiries, please contact Admiral Car Insurance directly. However, if you still wish to call us, we can transfer you to Admiral Car Insurance free of charge.